Repair - Sailiz

Why this commitment?

The sea gives us everything. In return, we reject the throwaway culture. A repaired item means less waste in nature and conserved resources.

Our Commitment

At Sailiz, we commit to repairing your gear for free, for life.

When you buy a Sailiz product, you’re not just buying equipment. You’re investing in a sailing partner that will accompany you for years. A zipper that gives out after hundreds of sea outings? A seam that took a hit during a maneuver? Fabric damaged by the elements? We repair it.

Our promise: As long as your Sailiz gear exists, we will repair it. No time limit, no hidden fees. This is our commitment to quality, to you, and to the ocean.

This warranty reflects our absolute confidence in the quality of our products. We design every piece of gear to last, and we uphold this promise to the very end.

Why this commitment?

For the Ocean

The sea gives us everything. In return, we reject the throwaway culture. A repaired item means less waste in nature and conserved resources.

For You

Your gear adapts to your body; you know it, you trust it. Why replace it when it can be repaired? It’s more economical and so much more reassuring.

By Conviction

We create quality products designed to last. Lifetime repair isn’t an extra service; it’s the logical continuation of our commitment to quality.

“A product that cannot be repaired was not designed to last. At Sailiz, we stand by our products from A to Z.”

How It Works?

Step 1

Connect to Les Réparables

Visit the website: lesreparables.fr/je-repare-mes-vetements

Step 2

Select Your Product

Choose your garment category: “Other items” for overalls, “Top” or “Bottom” depending on your product, then follow the form steps by describing the issue.

Step 3

Step 3 - Send Your Gear

Follow the instructions provided by Les Réparables to send us your product. Outbound shipping costs are your responsibility, but return shipping is offered by Sailiz.

Step 4

We Repair

Our team or specialized partners carry out the repair with the same care as during manufacturing. We use identical or equivalent materials to guarantee quality.

Step 5

You're Back at Sea

We send you back your repaired gear, ready for new adventures. And you’re set for years of sailing!

Need help? If you have any questions about the process or prefer to contact us directly, feel free to write to us. We are here to support you every step of the way. Estimated timeframe: Depending on the nature of the repair and our schedule, allow 2 to 4 weeks. We always do our best to be quick, but we prioritize quality workmanship.

What Is Covered

2-Year Warranty + Lifetime Repair: All our products are guaranteed for 2 years under normal use. Beyond this period, our lifetime repair commitment takes over to support you throughout your gear’s lifecycle.

Normal wear and tear: Loose seams, faulty zippers, worn Velcro, snaps coming off
Tears: Snags, holes from normal use
Parts replacement: Cords, elastic, reinforcements that degrade over time

What about end-of-life?

Even when your gear can no longer be repaired, we don’t abandon it. We take back end-of-life products to give them new value through upcycling (giving them a second life in another form) or, if that’s not possible, to have them recycled by our specialized partners. Because at Sailiz, nothing is lost, everything is transformed.

Limitations of Our Commitment

Our warranty covers normal wear and tear and manufacturing defects. It does not cover intentional damage, unauthorized modifications, or damage caused by clearly inappropriate use (e.g., storage in direct sunlight for months, contact with aggressive chemicals). If in doubt, contact us; we will always find a solution.